Our Privacy Policy 2025
At Trainetics, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose and safeguard your information when you visit our e-commerce store or use our services. Please read this policy carefully to understand how we handle your data.
1. Who We Are
Trainetics is an IT distribution and solutions company offering a wide range of technology products and services. Our e-commerce platform allows customers to browse, purchase and manage IT products and services online.
2. Information We Collect
We may collect and process the following information
Full Name
Contact Information (email address, phone number, billing and shipping address)
Account login details (username and password)
Payment information (processed securely through third-party payment gateways)
b. Non-Personal Information
Browser type, device type and operating system
IP address and geographic location
Website usage data (pages visited, time spent, actions taken)
c. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience, remember your preferences and analyze site performance.
3. How We Use Your Information
We use your information to:
Process and fulfill your orders
Provide customer support and respond to inquiries
Improve our website, products and services
Send order confirmations, updates and promotional offers (with your consent)
Ensure compliance with legal and regulatory requirements
4. Legal Basis for Processing (for GDPR Compliance)
We process personal data based on:
Your consent
The performance of a contract (e.g., processing your order)
Our legitimate business interests (e.g., fraud prevention, analytics)
Legal obligations (e.g., tax and accounting purposes)
How We Protect Your Data
We implement technical and organizational security measures such as:
Secure Socket Layer (SSL) encryption
Restricted access to personal data
Regular monitoring for vulnerabilities
Use of trusted third-party payment processors
6. Sharing Your Information
We may share information only when necessary with:
Service providers (payment processors, logistics partners, IT support)
- Regulatory authorities, when required by lawWe do not sell or rent your personal information to third parties.
7. Data Retention
We retain your information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.
8. Your Rights
You have the right to:
Access, correct, or delete your personal data
Withdraw consent at any time
Object to certain types of data processing
Request data portability
To exercise these rights, contact us at sales@trainetics.ng
9. Cookies
You can manage or disable cookies through your browser settings. However, disabling cookies may affect the functionality of our website.
10. Children’s Privacy
Our website is not directed toward children under 16 years of age. We do not knowingly collect data from children.
11. Updates to This Policy
We may update this Privacy Policy periodically. Updates will be posted on this page with a revised “Last Updated” date.
12. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact:
